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Common Questions About Our Services
Discover answers to the most common queries about our AI-driven solutions and how they can enhance your compliance processes.
What services does RuleWise offer?
RuleWise provides AI-driven Agents tailored for Governance, Risk Management, and Compliance (GRC) specifically designed for financial services regulators and institutions.
How can RuleWise help with compliance?
Our solutions streamline compliance processes by automating risk assessments and regulatory reporting, ensuring you stay ahead of compliance requirements.
Is RuleWise suitable for global operations?
Yes, RuleWise operates globally, offering solutions that adapt to various regulatory environments across different countries.
What support options are available?
At RuleWise, we provide all onboarding, training, and support completely free of charge. As part of the onboarding process, we include comprehensive training courses to ensure you get the most out of our platform.
Our support options include:
- SLA-driven technical and prompting support: Available during normal office hours via our ticketed help desk.
- Video Tutorials: Explore our YouTube channel, which offers a range of videos demonstrating how RuleWise can be used for various compliance tasks.
- Virtual Meetings: Schedule a 30-minute virtual meeting with our team to discuss any aspect of RuleWise’s operation and capabilities.
We’re committed to ensuring you have the tools and knowledge to succeed with RuleWise.
How secure is RuleWise's platform?
At RuleWise, security is at the heart of everything we do. Our platform is designed to meet the highest standards of data protection and compliance. Key features of our security include:
- Advanced Encryption: All data, both in transit and at rest, is protected with industry-leading encryption protocols to prevent unauthorised access.
- Sovereign Data Sharing: Our solutions are tailored to comply with jurisdiction-specific data protection regulations, ensuring secure and lawful data handling across borders.
- Robust Access Controls: We enforce strict user authentication and role-based permissions to ensure only authorised personnel can access sensitive data.
- Regular Security Audits: Our systems undergo frequent testing and external audits to maintain compliance with global security standards and identify potential vulnerabilities proactively.
- Disaster Recovery & Continuity: With a robust disaster recovery plan in place, RuleWise ensures your data remains safe and accessible even in the event of unexpected incidents.
By combining cutting-edge technology with rigorous security practices, RuleWise provides a platform you can trust to safeguard your critical data.
Can RuleWise integrate with existing systems?
Absolutely. RuleWise is designed to seamlessly integrate with your existing systems, enhancing your infrastructure without disruption. Our platform supports:
- API Integration: RuleWise provides robust APIs to ensure smooth communication and data flow between our modules and your CRM, compliance tools, or other third-party systems.
- Custom Workflows: Tailor integrations to align with your operational needs, whether it’s data extraction, reporting, or automated workflows.
- Data Interoperability: RuleWise supports a wide range of file formats and protocols, enabling easy data exchange across different platforms.
- Minimal Disruption: Our integration process is straightforward, ensuring that RuleWise complements your existing setup with minimal downtime or resource strain.
Our team is here to guide you through the integration process, ensuring that RuleWise fits seamlessly into your organisation’s unique environment.