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Frequently Asked Questions
Explore answers to common questions about RuleWise’s AI-driven compliance solutions, global operations, integration capabilities, and client support. Our goal is to provide clarity, transparency, and confidence as you navigate regulatory complexity with RuleWise. If you have further questions, our team is always ready to assist.
What services does RuleWise offer?
RuleWise provides AI-driven Agents tailored for Governance, Risk Management, and Compliance (GRC) specifically designed for financial services regulators and institutions.
How can RuleWise help with compliance?
Our solutions streamline compliance processes by automating risk assessments and regulatory reporting, ensuring you stay ahead of compliance requirements.
Is RuleWise suitable for global operations?
Yes, RuleWise is designed for global operations, providing AI-driven compliance solutions that adapt seamlessly to diverse regulatory frameworks across multiple jurisdictions. Our platforms enable organisations to manage cross-border obligations with clarity, consistency, and operational confidence.
What support options are available?
RuleWise provides full onboarding, training, and client support at no additional cost. We ensure every user is equipped to maximise the platform’s capabilities through structured training and ongoing assistance.
Our support services include:
- SLA-driven technical and prompting support, available during office hours through our ticketed help desk.
- A library of video tutorials demonstrating key compliance workflows and best practices.
- Scheduled 30-minute virtual meetings with our team to discuss platform features, compliance strategies, or operational queries.
All support operations align with RuleWise’s broader commitment to operational resilience and EU DORA compliance, ensuring that our clients remain audit-ready, resilient, and confident in meeting evolving regulatory demands.
How secure is RuleWise's platform?
At RuleWise, security is fundamental to everything we deliver. Our platform is built to the highest standards of data protection, operational resilience, and regulatory compliance.
Key security features include:
- Advanced encryption for all data in transit and at rest, safeguarding information against unauthorised access.
- Sovereign data sharing frameworks, ensuring compliance with jurisdiction-specific data protection laws across borders.
- Strict access controls with user authentication and role-based permissions.
- Regular security testing and external audits to identify and address potential vulnerabilities proactively.
- A robust disaster recovery and business continuity framework to maintain service resilience.
RuleWise’s security practices align with international standards and the principles of EU DORA, ensuring your critical data remains protected, resilient, and compliant at all times.
Can RuleWise integrate with existing systems?
Absolutely. RuleWise is designed to integrate seamlessly with existing systems, enhancing your compliance infrastructure without disruption.
- Our current solutions, including CORE, support robust API integration, allowing smooth communication and data flow with CRMs, compliance tools, and third-party platforms. Custom workflows and data interoperability options are available to align with specific operational needs.
- Our upcoming CLEUSO solution will introduce advanced integration capabilities, implementing Anthropic’s Model Context Protocol (MCP) to enable even more dynamic orchestration across complex environments.
Whether using CORE today or preparing for CLEUSO’s future capabilities, RuleWise ensures integration with minimal disruption, tailored to your organisation’s infrastructure and goals.